Privacy Policy
Last updated: 1 November 2026
This website, dingyouautism.com, is operated by Shanghai Dingyou Jingliang Medical Equipment Co., Ltd., Building 2, No. 181 Songqing Road, Tinglin Town, Jinshan District, Shanghai, China ("Dingyou", "we", "us"). This policy explains what personal information we collect through the website, how we use it and the choices you have.
Personal Information We Collect or Process
When you request an assessment we collect the details you type into the form: your name, country, email address or WhatsApp number, your child's age and gender, whether you are a parent or an institution, and your message. If you choose to send your child's records before travelling, we receive the medical information you send. When you email us or message us on WhatsApp we receive the contact details and content you choose to send.
Personal Information Sources
We collect personal information directly from you. We do not buy personal information from third parties.
How We Use Your Personal Information
We use it to reply to your enquiry, review your child's information before a visit, arrange assessment, intervention, reception and travel, and keep a record of our correspondence. We do not use it for automated decision-making and we do not sell it.
How We Disclose Personal Information
We share personal information only with the people and service providers needed to provide what you ask for: the clinicians and therapists at our center; Huangshan Xiaozhu, our travel and family-service partner, when you book the program; our web host (Hostinger), which stores the website and the requests sent through it; our email service, which delivers request notifications to our team; and Cloudflare, which protects the request form from spam and gives us anonymous visit statistics. We may also disclose information where the law requires it.
Third-Party Websites and Links
Our pages link to our profiles on Instagram and Facebook, to WhatsApp, and to the Star Journey booking page of our travel partner. These services are run by other companies under their own privacy policies; when you use them, they may collect information about you.
Children's Data
Our services are for children, but this website is for parents, guardians and institutions. Please send information about a child only if you are the child's parent or legal guardian. We strictly protect children's personal information and assessment results and do not disclose them to any unauthorized third party.
Security and Retention
We protect personal information with reasonable technical and organisational measures. We keep requests and correspondence for as long as needed to answer you and to keep service records, and then delete them.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, and to receive a copy of it. To use these rights, email yexiang518@gmail.com. We will reply within 30 days.
Complaints
If you have a complaint about how we handle your personal information, please contact us first. You may also have the right to complain to the data protection authority in your country.
International Transfers
We are based in China, and our service providers may process information in other countries. When you send us information from another country, it is transferred to and processed in China and in the countries where our service providers operate.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Shanghai Dingyou Jingliang Medical Equipment Co., Ltd., Building 2, No. 181 Songqing Road, Tinglin Town, Jinshan District, Shanghai, China. Email: yexiang518@gmail.com. WhatsApp: +86 153 0559 9955.